Privacy Policy
Last Updated: 17 May 2026
Consult ITfy (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information including:
- Name
- Business name
- Email address
- Phone number
- Information submitted through contact forms or chatbot interactions
- Website usage and analytics data
- Any other information you voluntarily provide to us
2. How We Collect Information
We collect information when you:
- Submit a contact form
- Use our website chatbot
- Contact us by email
- Interact with our website
- Request information about our services
We may also collect limited technical information automatically, such as browser type, IP address, pages visited, and device information through cookies or analytics tools.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide information about our services
- Improve our website and services
- Communicate with you about automation or AI solutions
- Maintain internal records
- Monitor website performance and security
We do not sell your personal information to third parties.
4. Disclosure of Information
We may share information with trusted service providers or technology platforms that help us operate our website or services, including:
- Website hosting providers
- Cloud service providers
- Analytics providers
- Automation and communication platforms
We take reasonable steps to ensure third parties handle information securely.
We may also disclose information where required by law.
5. Data Security
We take reasonable technical and organisational measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and understand website usage.
You may choose to disable cookies through your browser settings, although some parts of the website may not function properly.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
To make a request, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact: